Privacy Policy

Your privacy is important to us

Effective Date: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, ship a package, or contact us for support. This may include:

  • Name and contact information
  • Shipping addresses
  • Payment information
  • Package contents description
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your shipments
  • Communicate with you about your shipments
  • Process payments and prevent fraud
  • Improve our services
  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations
  • Partner carriers for package delivery
  • Law enforcement when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications

6. Cookies

We use cookies and similar technologies to improve your experience on our website, analyze site traffic, and understand user preferences.

7. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

8. Contact Us

If you have questions about this privacy policy, please contact us at:

Email: privacy@shipstation-express.com
Phone: 1-800-744-7669
Address: 123 Logistics Boulevard, New York, NY 10001